• If the product is delivered to you in damaged/defective condition. (360 degree unboxing video required) 
•  If the wrong item is delivered to you (wrong size or incorrect quantity - 360 degree unboxing video required).
•  For products to be eligible for return, they must be in the original unused condition. A copy of the purchase receipt is required for the return and refund request to be accepted.
• Call for return must be raised within 2 days from the date of delivery. 
• Return and refund is not applicable for custom orders
• The shipping charges on returns are to be borne by the customer.
• Refunds will be processed only after the products are completely examined and approved by our quality control team. 
• Refunds are not applicable for delay in delivery of products. 

 

International orders

•  Return policy is not applicable for international orders.

 

Return and refund process

1. Kindly raise a request by writing an email with the concerned order details mentioning the correct reason to kushvaish.kv@gmail.com
2. Customers can return the product only post receipt of acceptance message from Wedtree.
3. Once the returned product is approved by our quality control team, a refund will be initiated within 7-10 working days through the same mode of payment.